Caring for your mattress
As you may have been sleeping on a firmer mattress, or a
softer, older mattress with years of use, please allow yourself
some time to become accustomed to the feel of your new
mattress. In some circumstances, getting used to a new bed
may take up to 6-8 weeks of continued use. How quickly you
adjust to your new mattress, may be dependent on how long
you have owned and slept on your previous mattress and
how different the comfort and support of the new mattress
is compared to the old one.
Some people can adjust quicker than others. If you are
having any concerns with adjusting to your new mattress,
it can be a good idea to check that you have all the right
bedding on the new mattress and ensure you are supporting
the mattress on a correct base. A new mattress may feel firmer when first slept on
compared to the demonstration model on our shop floor.
This is normally due to the mattress materials not being
used or worn in like the demonstration model.Adjusting to your new mattress
Ensuring that your new mattress is being supported
correctly by the right support base or bed frame, will
ensure that the mattress is able to provide the same level
of support to you as your experience on the demonstration
mattress at your store of purchase. The supporting structure or foundation under your mattress
can play an important role in its overall performance. The feeling of rolling out, rolling together or a reduced
support level can all be experiences that customers have
when their new mattress is supported on an incorrect
or unsupportive foundation or bed frame. If an alternate
supporting base is used other than the matching base
under the demonstration model, you should ensure it can
provide the same level of support as the matching support
base, otherwise you may experience issues such as those
described above. Please consider these helpful mattress support tips:Support for your new mattress
Mattress rotation should be in line with the care instructions
for the specific mattress you have purchased, as individual
mattresses require different actions. Some manufacturers
suggest turning your mattress from end to end and some to
be flipped upside down. Personalised mattresses that have
been made with customised sides should not be rotated or
flipped over as this could result in using the side of the bed
that was customised for your partner. Mattresses without a pillow top can potentially be rotated
or flipped, however it is best to follow the specific care
instructions included with the mattress. Timeframes and
instructions vary depending on the mattress, with some
suggesting the mattress be rotated every month during the
first six months of use and then once every six months for
the life of the mattress. Ongoing care of your new mattress should be based on the
information included with the warranty that is delivered
with the product. Care Instructions are provided with each
product in your delivery or upon pickup.Rotating your mattress
New mattresses may have a slight odour. This can often
be described as being similar to a new car smell that can
be displeasing to some people. The odour comes from
the combination of new materials and glue used in the
manufacturing of mattresses. As the mattress has been
packaged in a plastic bag and has not had an opportunity to
air, the odour will be most noticeable when the mattress is
new and first removed from the bag. Allowing the mattress
to air with no bedding and opening a window in the room
can help the odour to dissipate. Ongoing care should be based on the manufacturer’s
suggestions which may include vacuuming on a regular
basis and keeping your mattress dry and stain free.Eliminate Odour
It is important that a mattress, ensemble base, or furniture
piece does not become damp. If a home is naturally damp
and/or contains mould, signs of mould may appear on your
mattress or furniture. Sufficient airflow in the room where
the mattress or furniture is can assist in the prevention of
mould.Preventing Mould
You should always fit your mattress with a mattress
protector to protect it from moisture, bacteria, dust mites,
and accidental soiling. They can also help reduce odour and
the likelihood of mould.Protect your mattress