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YOUR HEALTH & SAFETY
ARE OUR TOP PRIORITY

COVID-19 Update April 2 2020

 

To our Snooze customers

These are challenging times, and the coronavirus has proven to be a tough test for all of us. As a proud Australian-owned business, we are committed to helping slow the spread of coronavirus while continuing to operate safely.

Due to the recommendations and restrictions imposed by Government that are affecting many of our franchisees and their store teams, we have decided to allow each of our Franchise owners to decide whether they wish to remain open.

Several of our Snooze stores will continue to remain open, some under reduced trading hours. However, a few of our stores will close temporarily as of today, the 2nd of April 2020.

The accessibility of our stores may vary, but we are still here for you. Please check our website for the most accurate and up-to-date information about store hours and closures.

The Snooze online store will still be available at any time for customers wanting to shop online.

Snooze is committed to working with Government and team members to minimise the impact of the Coronavirus pandemic on our employees, customers and communities.

Stay safe, sleep well.

Thank you

Snooze Management

Snooze stores currently open:

 

  • Snooze Alexandria
  • Snooze Armadale
  • Snooze Artarmon
  • Snooze Aspley
  • Snooze Auburn
  • Snooze Ballina
  • Snooze Bankstown
  • Snooze Bendigo
  • Snooze Bennetts Green
  • Snooze Campbelltown
  • Snooze Canberra
  • Snooze Capalaba
  • Snooze Castle Hill
  • Snooze Chirnside Park
  • Snooze Crossroads
  • Snooze Dubbo
  • Snooze Essendon
  • Snooze Ferntree Gully
  • Snooze Fitzroy
  • Snooze Fortitude Valley
  • Snooze Fountain Gate
  • Snooze Frankston
  • Snooze Gepps Cross
  • Snooze Hawthorn
  • Snooze Helensvale
  • Snooze Homebush
  • Snooze Jindalee
  • Snooze Joondalup
  • Snooze Kawana
  • Snooze Kotara
  • Snooze Launceston
  • Snooze MacGregor
  • Snooze Mackay
  • Snooze Mandurah
  • Snooze Manly Vale
  • Snooze Marion
  • Snooze Marsden Park
  • Snooze Midland
  • Snooze Mile End
  • Snooze Moorabbin
  • Snooze Northland
  • Snooze Nunawading
  • Snooze O'Connor
  • Snooze Osborne Park
  • Snooze Penrith
  • Snooze Prospect
  • Snooze Rockhampton
  • Snooze Rutherford
  • Snooze Shepparton
  • Snooze South Wharf
  • Snooze South Yarra
  • Snooze Springvale
  • Snooze Stones Corner
  • Snooze Taylors Lakes
  • Snooze Toowoomba
  • Snooze Townsville
  • Snooze Traralgon
  • Snooze Tweed Heads
  • Snooze Wagga Wagga
  • Snooze Warrnambool
  • Snooze Wendouree
  • Snooze Windsor

 

Find your local store here.

 


COVID-19 Update March 20 2020

 

To our Snooze customers

At Snooze, your health and safety are our top priority. As the global Coronavirus (COVID-19) outbreak evolves, we wanted to share what steps we’re taking to minimise the risk of exposure to our local communities. While our stores cleanliness and hygiene has always been a priority, we have implemented additional precautionary measures to improve the health and safety of our customers and team members:

  • Additional training for our stores has been provided to increase the frequency of cleaning all our high touch areas, such as counter tops, computers, phones and technologies customers frequently use during their time with us.
  • We are providing customers with fresh disposable pillow napkins to use while being fitted for a mattress or pillow.
  • We will have hand-washing facilities and/or sanitiser available to customers at our stores or at a nearby location.
  • We have re-trained our team on increased hygiene standards and recommended social distancing for the safety of customers and our team.
  • Training has also been provided to our stores for our delivery teams. You may notice some additional measures being taken on our regular delivery services, such as the use of single use gloves, masks and contactless deliveries. When making delivery booking or upon delivery, please advise our team if you or anyone in your household is unwell at present.
  • Your safety comes first, so we have requested that if any team member feels unwell, that they will remain home.
  • The Snooze online store is available at any time for customers wanting to shop online.
  • Our customer experience team at Snooze are here to answer your questions via email or phone on 1800 940 780

We remain committed to all our team members and customers throughout this challenging time. We will provide updates based on advice from the Australian Government, leading health organisations and the National Retail Association. Our stores will remain open to help you get a better night’s sleep.

Sincerely,

Simon Beaty
Managing Director