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Assembly Service

Do I have to choose assembly service?

It is up to you whether you wish to choose the assembly service.  All products come with detailed instructions if you wish to assemble the product yourself.

Which products require assembly?

Products that require assembly will be clearly labelled so on their individual product pages.  When you add one of these products to your cart we will ask if you also wish to also purchase assembly.

How much does the assembly service cost?

The cost of assembly varies depending on the complexity of the product you are ordering and is displayed when you add a product that needs assembling to your cart.  Please see the below for a basic guide of expected costs for delivery:

Group

Products

Installation fee per item

A

Simple assembly products, e.g. most beds without storage or gas lift base features.

$65.00

B

More labour intense assembly, e.g. gaslift beds, extra drawers, etc

$95.00

C

Tivoli Storage Bed

$130.00

D

Fusion, Bilby & Phoenix range

$220.00

How long does assembly take?

Assembly could take up anywhere between 20 minutes to 3 hours depending on the complexity of the product.

What if there are no assembly instructions with my product?

If the assembly instructions for the products in your order are missing please contact the store that you purchased the products from and we will ensure these are sent to you as quickly as possible.  We can send either send the instructions by post or send a scanned image of the instructions by email.

Can I get someone to assemble my order for me?

We offer an optional assembly service on all products that require assembly.  This service is only available for purchase on orders that are truck delivered.  Please note that mattress ensembles are assembled as part of the Snooze delivery service and don’t incur any extra charge.